What happens after you enquire

    Submitting an enquiry is just the first step. Here's exactly what happens next — no surprises, no pressure.

    Step 1: We receive your enquiry

    As soon as you submit your details, your enquiry is securely logged and reviewed.

    Step 2: We match you with an adviser

    Based on your enquiry type and location, we introduce you to a qualified, whole-of-market adviser.

    Step 3: Your adviser gets in touch

    Your adviser will call or email you — typically within one working day — to arrange a convenient time to talk.

    Step 4: Free initial consultation

    Your adviser reviews your situation, answers your questions, and explains your options. There's no obligation to proceed.

    Step 5: Application and support

    If you choose to go ahead, your adviser handles the application, paperwork, and insurer communication on your behalf.

    Your data is handled responsibly

    We take data protection seriously. Your personal information is collected solely to process your enquiry and introduce you to a suitable adviser. We do not sell your data to third parties or use it for unrelated marketing.

    Full details of how we handle your information can be found in our Privacy Policy.

    No obligation at any stage

    You're free to stop the process at any point. There's no hard sell, no hidden commitment, and no fee for the initial consultation. If the adviser isn't the right fit, simply let them know.

    What if I have questions before enquiring?

    You can browse our FAQs, read our guides, or contact us directly. We're here to help you feel confident before you take the next step.

    Frequently Asked Questions

    Frequently asked questions

    Ready to get started?

    Submit your enquiry and get connected with a qualified adviser. Free, no obligation.

    Get An Adviser is an introduction service. We do not provide personal financial advice — we connect you with qualified, regulated advisers who can assess your circumstances and advise where appropriate. All content on this site is for general information only and does not constitute financial advice. Please speak to a qualified adviser before making decisions about insurance or protection. Privacy Policy · Terms of Use